IT Helpdesk - Business System Support Technician - Gigafactory Berlin - Brandenburg

Allgemeine Informationen

Stellenangebot merken

Startdatum

01.08.2022

Ort

15537 Grünheide

Zielgruppe

Studenten

Art des Stellenangebots

Einstiegsposition

Wer wir sind:

Tesla is accelerating the world's transition to sustainable energy. We continuously develop revolutionary strategies and products within shortest time, and successfully launch them on a large scale. This is only possible through extraordinary speed, innovation and efficiency. Gigafactory Berlin forms the perfect basis for rolling out Tesla's incredible success story in Europe. The most important pillar for this is our employees. Their passion, motivation and engagement ensure that we consistently achieve our goals. We are looking for you to continue and expand this success story together. The role As a Business Systems Support Technician, you will report to the Factory IT Team and support the manufacturing floor for their various needs related to IT, such as everyday end-user troubleshooting, help maintain printers and other supplemental hardware, perform ad-hoc data collection and analysis, review changes to operating procedures, and implement tactical support of changes. In this role you will work closely together with other IT teams that specialize in different areas of manufacturing IT. This is an opportunity to start your career in IT and form a great basis for later specialization.

Was dich erwartet:

Represent IT with pride, support, enthusiasm and kindness
Advise and assist production associates to find the best solution to perform their tasks using factory software systems
Troubleshoot basic software, network, printing problems
Troubleshoot hardware issues and replace hardware on both desktop and laptop PCs
Work with multiple departments in high pressure urgent need scenarios
Resolve issues quickly and precisely to completion and prioritize multiple tasks
Provide on call support and act as incident manager for swing and graveyard shifts when on call or working shift on site

Was du mitbringen solltest:

Good communication skills in English, both orally and in writing
Good understanding of Windows
2 years’ experience in IT or helpdesk
Basic knowledge of Linux, computer networks, computer architecture
Must be flexible to work weekends and any shift Nice to have
Good German is a big plus
Degree or working towards a degree in computer science, industrial engineering or electrical Engineering
Knowledge of, or experience with any of the following technologies SQL, scripting, Active Directory Domain Services, Group Policy, Splunk, zebra printers
Work experience in automotive or other manufacturing environments

Was wir dir bieten:

You will be working in our state-of-the-art Gigafactory where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonusses. Typical benefits that are offered are a pension program, 30 vacation days, employee insurances, relocation and commuting support.